At SwiftSparky.com, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you use our website and electrical services across the USA.
1. Information We Collect
To provide you with fast and reliable electrical service, we may collect the following information:
- Personal Identifiers: Name, email address, phone number, and physical service address.
- Service Details: Information about your electrical needs, photos of projects you upload, and your service history.
- Technical Data: IP address, browser type, and how you interact with our website (via cookies) to improve your user experience.
2. How We Use Your Information
We don’t just collect data; we use it to serve you better. Specifically:
- To schedule and confirm your electrical service appointments.
- To send you service quotes, invoices, and updates.
- To improve our website functionality and customer service.
- To comply with local USA legal and safety regulations.
3. Sharing Your Information
We do not sell your personal data to third parties. We only share information with:
- Our Field Technicians: So they know where to go and what work needs to be done.
- Service Partners: Specialized contractors or payment processors (like Stripe or PayPal) necessary to complete your request.
- Legal Requirements: If required by law to protect our rights or the safety of our customers.
4. Data Security
We implement industry-standard security measures (including SSL encryption) to protect your information from unauthorized access. While no system is 100% secure, we treat your data with the same care we treat your home’s wiring.
5. Your Choices & Rights
You have the right to:
- Request a copy of the data we have on file for you.
- Request that we update or delete your personal information.
- Opt-out of any marketing emails by clicking “unsubscribe” at the bottom of the message.
6. Cookies
Our website uses cookies to remember your preferences. You can choose to disable cookies in your browser settings, though some parts of our site may not function perfectly without them.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
Website: SwiftSparky.com
Email: admin@swiftsparky.com
Service Area: 2100 Ross Avenue, Suite 400, Dallas, TX 75201, USA